At Brain10xcel, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you access our website, services, and related platforms. By using our website and services, you consent to the practices described herein. Please review this document carefully.
(a) This Privacy Policy (“Policy”) describes how Brain10xcel (“we”, “our”, “us”) manages and protects your personal information. By using our website and accessing our services, you entrust us with personal data, which we handle in accordance with this Policy. This data may include details you provide directly to us, or data collected through your use of our platform and services (collectively referred to as “Services”).
(b) At Brain10xcel, we prioritize the security and confidentiality of your personal information. We encourage you to read this Policy thoroughly to understand how we collect, use, process, and protect your data. The information you provide to us will only be used in the manner described here.
(c) Terms that are capitalized within this Policy have the same meaning as defined in our Terms of Service (“Terms”), which can be found at [link]. Please read both the Privacy Policy and Terms together for complete clarity on how we handle your data.
(d) By accessing and using our platform, you acknowledge and agree to the collection, processing, and disclosure of your personal data in accordance with this Policy. We only collect data that you voluntarily provide to us, ensuring full transparency.
(e) This Policy applies to your use of our Services, along with any agreements or terms established between you and Brain10xcel.
1. THE DATA WE COLLECT ABOUT YOU
(a) Personal Data refers to any information that can identify you as an individual. This does not include information where your identity has been anonymized or aggregated.
(b) To provide you with our Services, Brain10xcel may collect, use, store, and transfer various types of personal data that you voluntarily share with us. The types of data we may collect include:
(i) Identity Data: This includes your name, username, gender, title, passwords, purchase history, feedback, survey responses, and other identity-related details.
(ii) Contact Data: Information such as your email address, phone number, delivery and business addresses, and social media details.
(iii) Transaction Data: Includes records of payments made by you, services purchased, and other transaction-related information.
(iv) Financial Data: Information relating to the financial products or services you use via our platform, including bank account details, payment methods, and card information.
(v) Device Data: Data collected from the device you use, including but not limited to:
- SMS Data: SMS messages containing financial transaction details.
- Location Data: Location information recorded through your device.
- Device Information: This includes your device’s hardware model, operating system, IMEI, serial number, user profile data, IP address, browser version, and network information.
- Contacts: Information stored in your device’s contacts.
- Accounts: A list of accounts logged into via your device.
(vi) Usage Data: Information on how you interact with our Services, including user activity and behavior patterns.
(vii) Marketing and Communications Data: Includes your preferences regarding marketing communications and how you wish to engage with promotional content from us or third parties.
(c) We may also collect, use, and share aggregated data, such as statistical or financial information, for various purposes. Aggregated data is not considered personal data on its own. However, if we link aggregated data to your personal information, it will be treated as personal data and handled in accordance with this Policy.
(d) If we are required to collect certain personal data by law or under the terms of our agreement with you, and you do not provide this data when requested, we may not be able to fulfill our obligations to you (such as offering specific Services). In such cases, we may have to restrict or cancel your access to certain features of the Services, and we will notify you accordingly.
2. HOW WE COLLECT YOUR PERSONAL DATA
(a) We employ various methods to collect and process data about you. These methods ensure we provide you with the most efficient and personalized services.
(i) Information You Provide to Us: This includes personal data (such as identity, contact details, and marketing preferences) that you willingly share when using our Services or engaging with us (e.g., via email, chat, or registration). You may provide information during account creation, using a platform feature, sharing feedback, reporting issues, or engaging in other activities related to our Services. If you reach out to us, we will keep a record of your correspondence and the data shared.
(ii) Information We Automatically Collect: Every time you visit our platform or use our Services, we automatically collect data related to your device and usage, including device information and interaction patterns. This is done using cookies and similar technologies to enhance your experience.
(iii) Information from Third Parties and Public Sources: We may obtain personal data from third-party sources and publicly available platforms, such as:
- Analytics services like Google and Facebook
- Advertising networks
- Search providers
- Identity and contact data from data aggregators, brokers, or social networks
- Publicly accessible information
3. AUTHENTICITY OF INFORMATION
(a) Ensuring Accuracy: We strive to ensure that all the information provided on the platform is accurate and authentic.
(b) Your Responsibility: By using our platform, you confirm that all personal data you share is truthful, complete, and accurate. We are not responsible for any errors or false information that you may provide.
(c) Review and Correction: You have the right to review and update the personal information you’ve shared with us. If you wish to correct or modify any data, you can reach out to us or our Grievance Officer using the contact information in Section 12 of this Policy.
4. HOW WE USE YOUR PERSONAL DATA AND FOR WHAT PURPOSES
(a) Lawful Use of Data: We will only process your personal data as permitted by law. The primary purpose of collecting your data is to provide the Services you request, and we may also use your data to fulfill any legal obligations we are required to meet.
(b) Consent to Share Your Data: By providing us with your personal data, you consent to sharing it with relevant third parties. When using our Services, you authorize us, our affiliates, and partners to contact you via email, phone, or other communication channels to ensure you are informed about all available features.
(c) Data Collection and Sharing: We may collect, compile, and share your information—whether you provide it directly or not, including personal correspondence like emails and instructions—in order to deliver our Services effectively. This may include sharing data with storage providers, marketing partners, analytics providers, consultants, legal advisors, and auditors. We may also share your data with our subsidiaries or affiliated companies.
(d) Legal Disclosure: We may disclose your personal data without your consent if required by law or mandated by any governmental authority. This includes disclosures necessary for enforcing this Policy, fulfilling contractual obligations, or complying with applicable laws and regulations. Such disclosures will be made in good faith and with the belief that it is legally required.
(e) Purposes for Using Personal Data: We use your personal data for the following purposes, among others:
- Registering you as a user on our Platform
- Providing Services and maintaining your account, including preparing quarterly statements
- Managing our relationship with you and notifying you about any changes in Services
- Administering, securing, and protecting our business and platform, including data analysis and system testing
- Delivering personalized content and advertisements
- Recommending relevant products, services, rewards, discounts, and other benefits
- Measuring the effectiveness of advertising and conducting surveys, contests, and promotions
- Monitoring trends to improve our Services
- Fulfilling obligations under agreements or arrangements with you
- Enforcing the terms of agreements and arrangements
- Acting in accordance with our legitimate interests or those of third parties, provided these do not override your rights and freedoms
- Complying with legal and regulatory requirements
(f) Electronic Alerts and Messages: By using our Services, you authorize us to send you electronic alerts and messages regarding registration, service-related updates, and advertising.
(g) Promotional Communication: You agree to receive promotional emails and other forms of communication from us regarding the latest developments related to our Services. You can opt out of these communications at any time using the unsubscribe option provided in our messages.
5. TRANSFER OF PERSONAL DATA
(a) International Transfer of Data: As part of your use of our Services, the personal data you provide to us may be transferred to and stored in countries outside India, subject to applicable laws. This may occur if our servers are located in a country outside India or if one of our service providers is based outside India. We may also share your data with entities in other countries, which will be governed by the respective data laws of those countries.
(b) Use of Services Outside India: If you use our Services while located outside India, your personal data may be transferred to a country outside India, in compliance with applicable laws, to provide you with the Services.
(c) Consent to Transfer: By submitting your personal information to us, you consent to the transfer, storage, and processing of your data outside India as described above.
6. THIRD PARTY SERVICES
(a) External Links and Third-Party Services: Our Services may include links to websites and services provided by our partners, advertisers, and affiliates (“Third Party Services”). These Third Party Services have their own privacy policies, which you should review before submitting any personal data. We are not responsible for the privacy practices or content of these Third Party Services.
(b) User Experience Improvement: We may use third-party services (such as those provided by Google Inc. and its affiliates) to understand your behavior and enhance your experience on our Services.
(c) Third Party Data Collection: Your relationship with third parties and their tools is separate from your relationship with us. You may choose to enable or restrict data collection by these third parties, depending on their privacy settings.
(d) Privacy of Third-Party Providers: The processing of information by third-party services depends on each provider’s privacy policies. If you opt to receive communications from third parties, you will be subject to their privacy policies. We are not responsible for the data practices of these third parties.
(e) Sharing Data with Affiliates: We may share your personal data with our parent company, subsidiaries, joint ventures, or other affiliated companies (“Affiliates”). We will require our Affiliates to honor this Privacy Policy.
7. COOKIES
(a) Use of Cookies: We use cookies and similar technologies to distinguish you from other users and to remember your preferences. This helps improve your experience and allows us to enhance our Services.
(b) Cookie Information: Cookies are small data files sent to your browser and stored on your device. These cookies do not give us access to personal data on your device, such as email addresses, unless explicitly provided. The data collected through cookies helps us administer the Services and offer you a customized experience. You can set your browser to notify you about cookies or to prevent them from being sent, but disabling cookies may limit certain functionalities.
(c) Third-Party Cookies: Some pages of our Services may include cookies placed by third parties. We do not control these third-party cookies. If you send us personal correspondence or if third parties contact us about your activities, we may collect and store that information.
8. DATA SECURITY
(a) Security Measures: We implement security measures such as encryption and firewalls to protect your personal data from unauthorized access. These measures comply with the Information Technology Act, 2000, and associated rules. However, we cannot guarantee absolute security. By using our Services, you accept the risks associated with data exposure due to security breaches.
(b) Password Confidentiality: If you have been provided a password for accessing specific parts of the Services, you are responsible for maintaining its confidentiality. Please do not share your password with anyone.
(c) Compliance with Legal Requirements: We will adhere to the requirements of the Information Technology Act, 2000 and related regulations in the event of a data security issue.
9. DATA RETENTION
You acknowledge that your personal data will be retained by us for a reasonable period after you stop using our Services on the Platform.
10. BUSINESS TRANSITIONS
In the event of a business transition, such as a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.
11. CHANGE IN PRIVACY POLICY
(a) Policy Updates: We may update this Privacy Policy from time to time at our discretion.
(b) Notification of Changes: If changes occur, we will post the updated Policy on this page and, where appropriate, notify you by email. The revised Policy may appear on-screen, and you may be required to accept the updated terms to continue using our Services.
12. GRIEVANCE OFFICER
For inquiries related to this Policy or to review or update your personal information, you can contact our Privacy Officer at privacy@brainwonders.in. Alternatively, you may reach out to our Grievance Officer at the address provided below, in accordance with the Information Technology Act, 2000 and applicable rules.
Jurisdiction
This Privacy Policy is governed by the laws of India, and any disputes shall be resolved under the jurisdiction of District and Sessions Court Kanpur Nagar